Here's what happened in AI today that matters for your trade business.

Using Meta AI on Facebook? You wear the risk

Meta's updated business terms were due to start on 30 October, but Meta has pushed the start back to 20 November. According to CIO, the proposed wording warns that its AI features "may make mistakes" and makes the business using them responsible for the risks and the results. Meta could still change the wording before then. The terms cover Meta's business and ad products.

What it means for you: If Meta's AI replies to customer messages or writes your ads, check what it is saying on your behalf. Switch off any auto-replies that could promise prices, times or warranties you haven't approved.

Source: CIO

Canva launches its own AI image maker

Aussie design company Canva has released Craft, its first public AI image model, built by its in-house research team of more than 160 people. It creates 2K images in over 30 shapes and sizes, and is designed for jobs where layout and text need to look right. It placed fourth on DesignArena, a leaderboard for AI design tools, and developers can use it now through an API.

What it means for you: Flyers, social posts and van signage with clear, readable text should get easier to make with AI. If you already use Canva, watch for better image tools in the app you know.

Source: SmartCompany

Police AI trial halves paperwork, but still needs checking

Documents reported by the ABC show the results of a 2025 Tasmania Police trial of an AI tool that drafts reports from body camera audio. Reports were written and checked in about 42 minutes, almost twice as fast as before, with estimated wage savings of $434,187 a year. But the tool sometimes mixed up names and roles or missed key details, and the evaluation says every report needs a human check.

What it means for you: AI can cut the time you spend on job notes, quotes and reports. Just read what it writes before it goes to a customer, especially after a messy job or a noisy conversation.

Source: ABC News

Canberra weighs up how fast to move on AI

A federal parliamentary committee on AI has received more than 500 submissions and is due to report by the end of November. ABC analysis says calls to slow down are getting louder, and new laws covering data centres and intellectual property are expected early next year. A recent study also found Australians are among the least trusting of AI in the world.

What it means for you: More rules on AI are coming. Being upfront with customers about when you use AI is a simple way to build trust now.

Source: ABC News

The bottom line

AI is saving real time on paperwork and design, but you are still responsible for what it says. Use it to get jobs done faster, and keep a human check on anything a customer sees.

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