Meet the founder

I grew up on building sites. Then I moved into IT. Now I bring the two together.

Penny Murray Founder

Central Coast, NSW

Penny Murray - Founder

My dad was a carpenter and builder, so from an early age I spent weekends and school holidays on job sites across the Central Coast of NSW. I grew up hearing about tight margins, demanding clients and endless paperwork. I saw how much time and effort went into keeping a trade business running before a single nail was hammered.

That experience gave me something most consultants don't have: a real understanding of what it's like to run a business where every hour and every dollar matters.

I've spent 20 years building systems for Service NSW, Healthdirect and iCare - making complicated things work for millions of people. Now I use that same rigor on the thing that actually matters to you" not missing the next job.

Most tech projects don't fail because of bad software. They fail because no one fully understood the problem before building the solution

I started Nexus Agency to bring that same approach to small and medium-sized trade and home service businesses that want to work smarter but don't have the time or in-house expertise to design and implement better systems themselves.

Our Values

Four things you can hold us to.

Straight Talking

No jargon, no overselling, no telling you what you want to hear. You'll always know exactly where things stand

Ownership

I don't gather information and disappear. I take responsibility for the outcome, not just the output.

Human First

Technology should serve the people using it - not the other way around.If a solution makes your day harder, it's the wrong solution.

Community

We're building this for the trades, with the trades. Founding partners shape what we build next - you're just not a customer, you're feedback we actually act on.

A deep-dive into your business before it ever goes live.

Nobody hands you a login and wishes you luck. We work out how your calls actually come in, what you charge for and what you knock back, then build it around that.

Australia, not an overseas call centre

We actually set it up for you

We'll tell you if it's not worth it

Let's talk

Ready to see if this fits your business

0483 920 092

Nexus Agency

Calls Answered. Invoices Chased.
Bookings Sorted.

Contact

+61 483 920 092

organisation

ABN: 29 881 740 289

Central Coast, NSW, Australia

© 2026 Nexus Agency. All rights reserved.

Built for tradies who'd rather be on the tools